New Oras City Airport Webletter #1
New Oras City Airport Webletter #1
Welcome to the first edition of the New Oras City Airport Webletter. This quarterly webletter will inform you of where we are spending our recent government investment to show how we are providing you with a better experience.
We've already upgraded the check-in area by moving flagship carrier, Oras Air, into a private upstairs check-in area. We have also rezoned check-in area A and undertaken work with Emirates to provide a bespoke check-in experience for passengers heading to Dubai and beyond. TUI remains untouched in check in area B with easyJet, GrogAir and Jet2 being shuffled in check-in area A. We hope to provide permanent desks to other airlines in the future and are working on new check-in zones.
On landside, we are aware of the lack of retail units. Previously, Happy Cade was available landside as the only retail outlet before being replaced with the new Oras Interchange entrance. We are looking into working a flexible space for people to meet, work and relax no matter what they are doing. We are also placing applications for retail units in the coach station in currently unused space. This application is pending with the Ministry of Tourism, which is the leaseholder of the Coach station.
We've already upgraded the check-in area by moving flagship carrier, Oras Air, into a private upstairs check-in area. We have also rezoned check-in area A and undertaken work with Emirates to provide a bespoke check-in experience for passengers heading to Dubai and beyond. TUI remains untouched in check in area B with easyJet, GrogAir and Jet2 being shuffled in check-in area A. We hope to provide permanent desks to other airlines in the future and are working on new check-in zones.
On landside, we are aware of the lack of retail units. Previously, Happy Cade was available landside as the only retail outlet before being replaced with the new Oras Interchange entrance. We are looking into working a flexible space for people to meet, work and relax no matter what they are doing. We are also placing applications for retail units in the coach station in currently unused space. This application is pending with the Ministry of Tourism, which is the leaseholder of the Coach station.
We are currently working with Transport for Oras to reduce bottlenecks and confusion with the new gate system in Oras Interchange. Passengers for the metro have boarded the wrong lift and been unable to make it to their train on time. On the other hand, passengers have been unable to exit the station easily due to overcrowding by the barriers.
We are also working on upgrading your terminal experience. Our first plan is to connect the old terminal to the existing terminal building and refurbish the space to make it fit for departing and arriving passengers heading to non-UK destinations.
We are also working on upgrading your terminal experience. Our first plan is to connect the old terminal to the existing terminal building and refurbish the space to make it fit for departing and arriving passengers heading to non-UK destinations.
Q1 26 Webletter - New Oras City Airport (Webletter not subject to Equal Language Act & will only be published in English)




